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What to Ask When You?re Invited to a Meeting 1) Where is the agenda? A meeting without an agenda is like a journey without a map; it will always waste your time. Once you have the agenda, make sure that it consists of more than a list of words because this is almost useless. The agenda for an effective meeting will provide a complete description of how the meeting will proceed. Loyalty, Motivation And Work-Life Balance Managers who aren't loyal to their people can't expect loyalty in return. Companies that complain about employee loyalty have usually done nothing to earn loyalty, often routinely lying to employees, demanding sacrifices that are never rewarded, shunting them aside and casting them off in the name of good business. Leadership Skills Means Turnover is Not a Problem "Ha!" you say. "For someone to make a statement like that, they obviously haven't worked in the real world and certainly have never had to run a company." Well, let me assure you. In my past I've not only run companies, but spent many years in one of the most notorious industries for turnover ? the restaurant industry. Business Innovation ? the Value of Work Processes Creativity can be defined as problem identification and idea generation whilst innovation can be defined as idea selection, development and commercialisation. Workplace Violence - People are Dying Going to Work Workplace violence has become a tragic reality today. From minor instances of harassment to homicide today's workplace is littered with danger. Turning a Negative Employee Into a Positive Asset Several years ago, I took over the supervision of a section in a Public Agency. I was a newbie in management, enthusiastic, and excited about the opportunity that lay before me. I was informed by my manager that I had a problem employee on my team. He described her as unpleasant, resistant, not a team player and told me that I would have my hands full managing her. He stated that she had been forced upon him by another department and now we had to deal with her. I listened and filed his comments. On the Road to Assertiveness Learning to be assertive takes time, courage and the ability to recognize the situation for what is really is. You Get the Behavior You Reward On consulting assignments, here are some of the questions I frequently ask the employees I interview: Hiring a Book Keeping Service Whether you choose to do your own books and accounting or hire those services out there are a few things you should know first. Do You Need a Personal Assistant? It's great to be multi-skilled?be able to type your own correspondence, do your bookkeeping, answer all phone calls, prepare your PowerPoint presentations, organise your own travel, seminars, pick up and send your mail, pack orders, do your own marketing, do all the photocopying, ring your clients and prospects. However it may not leave you with enough time to focus on what really matters. The New Economy This technological revolution has organization, efficiency and productivity requirements well above what was needed in the past. And although all three of these have always been important, they are now considered crucial in the growth and maintenance of businesses worldwide. Technology's power gives us the tools to reduce routine tasking in order to increase productivity, spend more time with customers, and have more time for ourselves and our personal priorities. Processes become quicker, better and more effective (and efficient) as we learn to do more things differently. Here are some ideas for integrating technology in your daily life. Time Management Tip: Stop Micro-Managing Employees If I was a fly on the wall what would I hear your employees say? Would it something like this? "They won't allow me to make even the simplest decisions." "The red tape here makes it very difficult for me to do my job." "Management has to sign off on everything; they don't trust me." Service Level Agreement (SLA) Boot Camp Service Level Agreements, or "SLA's" are tricky but useful mechanisms for managing the risk of an on-going relationship with IT service providers. Unfortunately, most SLA's that show up in service contracts as worthless, cosmetic paper additions. SLA's can be extremely powerful tools to help you and your service provider get the most out of a relationship. Stop Going to Meetings - 10 Questions to Ask Before Attending a Meeting - Get More Productive We get invited to attend so many "meetings" but do we need to attend them all? Use these 10 questions to assess if you should attend that next meeting invitation. How Managers Can Turn Failures Into Successes Although there are real, external reasons for managerial difficulty ? including massive reorganization after takeovers and the realities of discrimination due to age, sex, and race ? managers fail most often for reasons they themselves create. Driving of work trucks Each time you or one of your work crews cruises down the road, people see the vehicle. It is logo'ed and that advertising is there to be noticed. If you cut some one off, believe me they will know who did it. They'll tell their friends and you'll be sorry. If you see a lady trying to pull out into bumper-to-bumper traffic, let her cut in. If you see a mom in her minivan with kids at a traffic signal, be courteous. Signal her with a pleasant hand motion to 'please go ahead of me.' Mouth the words also and as they pass salute her and wave at the kids or flash your head lights. You are such a nice guy or gal they'll think. With every one in such a hurry, it's refreshing to know the crews in your company vehicles still care. If you work in a big city with a population of 100,000 or more, your gesture will be remembered, recognized and appreciated even more. You see in a big city, you will be outside the norm. They will think you are from a far away city where people are still friendly. Knowledge Management - Capturing And Structuring Knowledge Into Reusable Assets Many organizations have an approach for identifying and recording lessons learned, perhaps as part of a post-project review or similar process. Unfortunately, lessons learned reports have a tendency to end up on a shelf gathering dust, or lost in the un-chartered corner of a fileserver somewhere. Let's get real. How many people will really trawl diligently through a number of lessons learned documents in order to glean some key point? The reality is, if you can motivate employees to initiate any kind of "learning before doing" activity, then you?re doing pretty well. 7 Essential Elements To Every Organizational Change [This article is based on excerpts from the special report "Overcoming Resistance to Change" by Dr. Mike Beitler.] 9 Strategies for Writing Accounts Payable Procedures The Cash to Cash CyclePart Four of Series Rules for Running a Meeting As an experienced manager, I can announce without a doubt that the primary reason for lack of effectiveness in the contemporary business world is that people don't follow the rules for running a meeting. Thousands meetings are conducted each day and most of the meeting chairmen have not even heard of the rules for running a meeting.Therefore, the following article includes a brief description of the basic rules for running a meeting.
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