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Business Management Information
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3 Keys to Being a Fearless Executive In my work with business executives, I have come to the conclusion that most individuals in positions of influence got there accidentally. This may sound harsh to those of you in the business world reading this article, but the truth CAN be harsh, much like the medicine our mothers gave us as young children. There is a bright side, however, to this fact: Those of you who put in the effort can rise far above the average executive. Here are three tips to do that, and quickly: Magnificent Meetings - 5 Tips for Success Your impact at meetings will determine in a big way how well youdo in your career. In other words you will rise as high as yourcommunication skills will let you. Ability and competence in yourposition is expected - how well you get your point accross willmake the difference between your opinion being valued and yourinput getting forgotten one more time. The Permissive Environment is the Suspect The permissive and participatory conduct which most employees take for granted, eventually escalates into the more serious assaultive behavior commonly referred to as employee on employee workplace violence starts with innuendos, a bad word, or simple jokes taken out of context or used to inflame another. Initiation of a proper and thorough investigation is possible under the auspices of a Threat Assessment Team. Banter between employees if left alone by supervisors becomes tense and often results in a more aggressive response. The truth of the matter is that in most cases this banter is perceived as harmless shop talk. Creativity and Innovation Management - Turning Ideas into Action The phrase "turning ideas into action" is a Russian doll. Preparing a Budget Ok, you say, I know I need a budget, but how do I prepare one? The most common budget period is one year, but this can vary depending on whether or not your business has seasonal or cyclical fluctuations. For example if you run a Christmas decorations shop, or a costume shop your business is going to peak during certain times of the year. Does My Bum Look Big in This? If a good manager asks his workforce for their opinion of him he will receive their expressions of approval and be satisfied that he is doing a good job. Rethinking the CEO-Chairman Split Traditionally, in American businesses, the same person occupies the role of chairman of the board and chief executive officer, though this is gradually shifting to the European model. In most European, British, and Canadian businesses, the roles are usually split, in an effort to ensure better governance of the company, and in turn bring higher returns to investors. Conquering the Number One Problem in Business--Poor Communication The Number One problem in business is poor communication: between coworkers, with clients, across functional areas, up the food chain. When I ask anyone I meet "What's the one thing that causes problems in your company?" the answer is always Communication: poor communication in relaying instructions, miscommunication because of irresponsible delivery, too little information when conveying changes in policies or procedures, not enough exchange of information when relaying new concepts or ideas. How to get an Audiences Attention A trainer dryly discussing how to motivate people in an organization basically has just another "point-by-point" presentation. But suppose that he mounts the podium and begins to speak. Suddenly, a phone on the lectern rings. He ignores it at first, trying to continue. Finally he gives up, excuses himself and answers it. It is an engineer (off-stage voice) with a series of questions relating to the organization and the lecture topic. Although the presenter protests that this is "highly irregular," the offstage voice indicates that the issues are pressing and must be answered on the spot (while visual support flashes on the screen). Humor meaningful to the audience may be injected, such as, "Why aren't you at the meeting?" The lecture time is up, the presentation time has been used, and the presenter complains he "never got a chance to talk to the audience." But the audience members have received the information that the trainer had come to share with them, and in an attention-getting way. Medical Collection. How Organized is Your Office? At one time or another, all of us have experienced the frustration of waiting in a doctor's office. It seems as though every time we go to see the doctor or the dentist we end up having to wait for a ridiculous amount of time, and then when we finally do get in, we are only "treated" for a few minutes and then sent on our way. I have always wondered why that is the case. If the doctor is only seeing each patient for a fraction of the time that the patient had to wait, then what are they doing behind the scenes? As a student in the field of business, I have often wondered if doctor's offices are slow because they might possibly be a little bit disorganized. I have friends that work in medical offices and they have said to me that things can be a bit crazy because there is so much paperwork that goes on and time to be organized is hard to come by. In this article I would like to propose a few solutions to help medical offices to be more organized. How to Attract and Retain the Right People If you're one of the many executives struggling with finding and keeping the right people to propel your business forward, you'll find these insights helpful. Tales from the Corporate Frontlines: Training is in the Eye of the Beholder This article relates to the Training competency, commonly evaluated in employee surveys. It comments on the value of training to both the company and its workforce. The Training competency investigates how your employees perceive the available training opportunities and quality of training. Growing an organization's internal knowledge base is crucial to the success of any business and ensuring a growing knowledge base means investing in the training of your employees. A Gallup poll conducted in 1998 reported that eight out of 10 employees said they would be more likely to stay with their present employer if they were offered more or better training. Specifically, the questions included in this competency are written to measure the adequacy, availability, content of training, and satisfaction with the delivery of training within your organization. Classifying Motivational Needs While there exist several useful definitions of motivation, for our purposes we will define it as an individual's desire to do something based upon a need. When a person is confronted with a need (either perceived or actual), he or she usually is motivated to perform specific actions for some sort of gratification. Once a particular need has been satisfied, the motivation to continue the actions diminishes and remains at "zero level" until the need arises again. In order to fully appreciate this phenomenon, we must further examine motivational theory and analyze the unique characteristics of individual needs. Make It Easy to Reply - Voice Mail That Works If you are like most business people, voice mail has both simplified and complicated your life. On the good side, it helps you exchange information. On the other side, leaving messages can seem like putting notes in bottles that drift off to sea. Here's how to make sure that your messages get results. Manage Your Business from the Rockies, not the Prairies The day job as a manager is all about managing your people to deliver, to meet the needs of your customers or clients and generating success after success! Right? And you have consequences if that doesn't happen. Crisis Management Essentials - How to Communicate Effectively During a Crisis, Emergency or Disaster A crisis, emergency or disaster can happen at anytime and anywhere. A Rare Leadership Skill: Dealing With People Who Want Out By Offering Crowns For Convoy As a leader, you'll inevitably be faced with people wanting to leave your team or organization. Dealing with the challenge is critical for your leadership success. Your response will have ramifications far beyond your immediate circumstances. One of the best ways to respond comes from Shakespeare's Henry V. Spirits in the Corporate Boardroom.......Oh, sure...... However, then came the 9/11disasters which shook up the United States and impacted on the whole world. While the world must now face the real issue of terrorism, perhaps something positive can come out of the trauma. I hear, between the lines, that it's not 'business as usual' anymore. There was corporate karma hiding behind 'success stories'. This started to come to light with scandals and more failures. The economy faltered as we all know. How to Build Your Business and Still Take Time Off We all know people who are like human dynamos. They seem to make an art form of building their business and still enjoy quality time with friends and family. It isn't magic, you can do it too. The New Five Truths of Employee Motivation Motivation is a term that is so widely used, yet many managers know little about how it really works. But it doesn't have to be confusing-in fact, it's quite simple. Treat your employees as valuable assets and you will reap the rewards. Here are five truths to pay attention to in motivating your workforce.
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