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Business Management Information
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ISO 9001 and Total Quality Management Total Quality Management 1000 Managers Turned Their Plans Into Energy! I bet you can't tell me how leadership training andstrategic planning work together to boost business resultsand energize performance improvements. It?s Not All About Cheese: The Missing Component in Employee Development (Part 2) In part one of this article I told you about how perceptions are changing in the workplace. In part two, I want to tell you more about the "Merge Point Method" and how it helps you create training programs that lead to stronger collaboration between individuals and teams. Four Ways To Make the Case For Outsourcing How do you convert outsourcing leads into clients? You may need to make the case for outsourcing. Change Management: Getting Everyone on Board the Change Train How do you get everyone on board the change train that is gaining speed and heading out of the station? How do you get your people to, not only go through the motions, but also actually "buy into" the changes that are necessary? People's resistance to change is not entirely irrational; it stems from good and understandable concerns. Here are the six most common reasons people resist change and tactics to convert this resistance to commitment. Communicating with Offsite Workers How do you, or would you, communicate with employees who work offsite? How Managers Can Help Retain Their Best Employees A major problem for employers today is attracting the best talent, and then retaining key employees. Research shows that the key ingredient for retention lies within the manager's ability to understand what employees really want. Motor Vehicle Policy and Your Employee Risks It is becoming more common for employers to require employees to use their personnel motor vehicles for business use. Reimbursement for business use is commonly by way of a kilometre/mileage allowance or a general motor vehicle allowance for the year. Vampire Meetings and How To Slay Them Meetings can be like mythical vampires ? sucking the life out of intelligent and creative people. And sucking the funds out of businesses. Unfortunately, there are too many of these meetings in business today. Results of Poor Cross Cultural Awareness Results of Poor Cross Cultural Awareness. Having a poor understanding of the influence of cross cultural differences in areas such as management, PR, advertising and negotiations can eventually lead to blunders that can have damaging consequences. Project Managment: Land the Plane Stop Doing and Start Succeeding We all spend time on planning vacations. If it's not you then it's probably your significant other or travel agent. Think of the time we spend choosing the destination, getting the best airlines fares, the right clothes and the best sightseeing adventures for a great trip. I know for my trip to Hawaii I wanted to make sure that I did not want to miss anything so I talked with people who had been to Hawaii for their suggestions and read up on the islands we were going to visit. And many of my clients do the same thing. But yet when it comes to project management people live in what I call a "doing" mode. Given a project a team or an individual just jump in and do with little or no planning. Managing Motivation "Without the chance to meaningfully participate in steering one's own destiny, without the opportunity to gain the sincere respect of one's own peers, without an honest stake in making the community more successful through one's own work and ideas, employability can quickly decay into generic training programs or bogus choices..." --"Beyond Empowerment: Building a Company of Citizens" by Brook Manville, Josiah Ober, page 52, Harvard Business Review January 2003. Disaster Prevention Tips For Hiring A New Manager It happens over and over in businesses every day. The 70% Solution: Practical Testing and Version Control "What do you mean you need to push back the launch date?"Says the CEO. Says the CFO. Says the user community. CTOs, CIOs, and all officers who oversee major development projects have had to deliver the dreaded message. But a deadline for the sake of a deadline is a dangerous pitfall that can consume an entire project and stymie it to the point that it never launches. Over the years I've come up with six simple rules that help deadlines become more meaningful, while keeping the developers, the user community, the CFO and the CEO all satisfied. Integrity... Should It Matter? In our fast paced work culture, manned by technology savvy generation in a globally competitive environment, quality and productivity became the battle cry of corporations to stay in business. Though this is not necessarily bad, an equally important ingredient to succeed is seemingly taking the back seat. Tales from the Corporate Frontlines: Coworker and Caretaker This article relates to the Coworkers competency, commonly evaluated in employee satisfaction surveys. It tells the story of a coworker whose performance consistently facilitated effective cooperation, collaboration, and communication between the employees within one organization. While the Team Dynamics competency focuses on relationships within a single group, this competency targets coworker topics spanning the entire organization over multiple work units. This competency investigates your organization's ability to successfully work in partnership on projects with one another and between groups to reach the common goals of the organization. How To Learn Great Management from Our Kids Learning comes from many places. And one of the most wondrous opportunities is right in front of us. At dinner, at play and at bedtime, every evening. It is there on the sports field, on vacation and during homework. Our children have clues we can use in our business and organisation, right away.. Knowledge Management - Leadership Behaviours Which Encourage Knowledge-Sharing The concept of knowledge management or knowledge sharing makes intellectual sense to the leadership teams in most organisations. Why wouldn't we want to learn from our successes and failures, and translate that learning into value? The 20/60/20 Rule Of Leadership. Dont Go Solving The Wrong Problems Several decades ago, a passenger jet approached a Florida airport with the pilot and co-pilot struggling to fix what they thought was a malfunctioning landing gear. The landing-gear light was on, signaling that the gear was deployed; but both men did not hear it actually deploy. Performance Management - By Assuming Nothing Unhappy as Jenny undoubtedly was, she held on very tightly to her job. After all, she had worked her way up over the years to the supervisory role she was in - and she wasn't going to let go. Yet it was clear that she was unhappy, under pressure and unsure of what she could do to make things better. For her business and more so, for herself. For me, she was letting me down in a number of ways and my inability to resolve her performance had, for a while, been my Achilles heel in the view of my boss too.
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