www.1001TopWords.com |
Telemarketers May Have Ruined Everything
I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it. The problem is, they usually don't remember filling out the form or they don't remember why I am calling. Most of the time, I get polite people but on occasions, it's pure hell. It's like these people should think that their phone is off limits to everyone. I even got some people filling out my form with the name "who Cares". What kind of a name is that. How am I suppose to reply to that? Simply put, I just deny getting letters like that. To be in marketing, you sometimes have to have thick skin. I am not one with so thick of skin. I really get my feeling hurt. When my feelings get hurt, my anger shows. People are looking for an opportunity and fill out your form asking you to call them and when you do, it's like they were waiting or better yet daring you to call. When you get them, it's always at the most inconvenient time. Did they forget that they told you the best time to call. One lady told me that it's never a good time to call but call anyway. How do you approach this situation. You can bet, I didn't waste my time with her. I think you are getting the picture here. Now, I really had to think about myself here. When my phone rings, what am I thinking about? I am sure telemarketers have gotten to the most of us. I really hate it. I get called 2 to 3 times a week for donations, sweepstakes, or some kind of gimmick and to be quite honest, since I am in marketing myself, my own phone number is on my web site. Even though I belong to the no call list, people still call. What can you do about it? Nothing. Why? Usually they don't have caller Id show up. That is the bad thing. You would think that caller ID would work in reverse of the way it does. Caller ID should show up for the people you don't know so that you can decide whether to answer or not. Instead, you have to answer those calls to find out it isn't anything important. Are you ready for the good news. Whether you hate calling people or not, you still get more people saying yes by this approach than simply emailing them. I know it's tough to put all your feeling behind you and call that next SOB, but sometimes you really do meet some fantastic people. If you get that SOB, that just happens to be drunk or suppose you just woke him up, then hey, hang up and go to the next client. Just do it. Your going to hear all kinds of stories. I even felt sorry for people. Remember, this is your job. Turn things around. Suppose you were going to get fired if you did not make a certain amount of calls per day. I assure you, you would call. It is a matter of keeping food on your table for your children or living on the street. I have an alternative for you if you just cannot find yourself calling people. Hire it done. Yep. Hire a student that needs to make extra money. Place an ad in the newspaper and have them call everyone you choose and pay them per call or by the hour. Tell them to learn the script and pay them. Simple huh. Still can't find a way to call people. Don't give up. It's a lot harder but you can try having them call you. I doubt most of them will. However, some will. Instead of your ad asking them to fill out a form, ask them to call a number and you make sure you answer it. "Just Straight Shooting" Randall Stafford Marketing Since 1994
|
RELATED ARTICLES
Choosing a Phone Dialer that Works If you own or operate an outbound call center, you've probably heard quite a bit about various phone dialer systems. In fact, it's likely you're using one of the many systems currently on the market. While your current phone dialer may be adequate for your business needs today, you'll probably grow out of it shortly. Even if you're not anticipating high levels of growth in the near future, just staying competitive in the call center business means having the latest technology. How to Make Sales with Noisy Kids in the House Kids play hard, and sometimes that means they play really loud in the midst of exploring their worlds and role playing with siblings and friends. What Level Of Telephone Sales And Customer Service Do You Provide? Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people with the same enthusiasm you'd show them in-person. People can hear a smile, can't they? You also need to have music in your voices and an attitude that conveys to a caller that he or she is your top priority. The impression you create on the telephone can help you stand out from other organization If you don't stand out, you lose your competitive edge. Telsales Just Got Easier! Your sales structure for outbound calls can be summarised using the well know acronym AIDA (Attention, Interest, Desire, Action) we will explore at a high level what should be happening during a telemarketing call. Cold Calling Does Not Generate Sales Leads It is a fact of life for most new sales people; they get the dream sales job with unlimited earning potential and expect to earn so much money that they can now enjoy the fruits of their coming wealth. Everything seems perfect until they realize that before closing a sale and earning the big commission, they must first prospect for new customers (read, cold calls). Cold calling is hard to do. People hate to make cold calls and people hate being on the receiving end of them as well. Overcoming Objections Over the Telephone In sales, one of the things you will be doing a lot of, is making phone calls. You can't escape it. It just comes with the territory. No More Cold-Calling? Well, Almost... We do not advocate cold calling in High Probability Selling.However, cold calling is necessary at times. Telemarketers May Have Ruined Everything I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it. 7 Cold Calling Secrets Even The Sales Gurus Dont Know More and more e-mails are arriving in my in-box from people who hate cold calling. Here's what they're saying: The Dos and Donts of Cold Calling Having your fingernails removed! K.A.R.M.A. of Phone Prospecting Do you ever wake up on the wrong side of the bed? Does the rest of the day just follow suit? Have you ever thought that your attitude towards the day might just be coming back to you through misfortunes and bad things through out the day? Generating Leads Through Telemarketing Telemarketing is one of the most common ways that a business can generate leads. It is a versatile approach. Lead generation telemarketing can be inbound or outbound, meaning that systems use prerecorded messages and can dial either random numbers or numbers from an imported list. Phone Tips To Get Things Done: Professional Phone Skills It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it's true nevertheless. High Phone Bills Can Affect More Than Your Expenses I got a phone call today from a gentleman in Arizona. He wanted to talk to me about a report I downloaded from him about network marketing. I wasn't interested in network marketing, and I told him that. This is a Sales Call: How to Begin Prospecting Calls with Integrity "Hello. I'm looking for Sharon Morgen?""Sharon DREW Morgen.""What? Sharon Morgen?""No. Sharon DREW""Um. Hello. Are you Mrs. Drew?""Ms. Morgen. That's me. Is this a sales call?""Um. Hello. No. I'm with XYZ bank and I'm giving you a service call.""Regarding what? I don't do business with you. And you're not supposed to be making a telemarketing call on me. So what type of service are you offering for free?""Well, it's not for free. But we thought you'd like to know about our new banking services.""Ah. So it IS a sales call.""We're not allowed to say that." How To Know Youre On A Winner The catchword today for business is flexibility. Telephone Sales Basics for Start-ups Everyone picks up the telephone to do business. Yet the word "telemarketing" has many negative connotations for people. However, telemarketing is merely a term for conducting business over the telephone. Whenever you pick up the phone at work to make or receive a call you are "a telemarketer". Over the years telemarketing has evolved into the following applications: 4 1/2 Steps for Doubling Your B2B Appointments Cold calling. Most people hate to do it and there is a cottage industry of people making a profit by selling ideas on how to generate business without cold calling. They're making money because they are using a basic marketing tactic that most of us have forgotten how to use - give your customer what they want! Tell a salesperson that they can get appointments without making cold calls, tell them to buy your book, and you'll make money hand over fist. Why? Because it's a solution that fits what that market wants. Telesales HEADSETS & TELEPHONES Conference Calling Evolved Originally the conference call was limited to businesses paying exorbitant fees to the telcos. For business, it still made sense economically because the costs were less than the travel costs involved in bringing the people together. Additionally, significant time savings are involved, both in terms of travel time and in being able to communicate fairly rapidly to an extended group. |
© Athifea Distribution LLC - 2013 |