|
|
| www.1001TopWords.com |
|
|
Microsoft CRM USA Nationwide Remote Support
Remember old good days when your company probably had Great Plains Dynamics? If you are in San Francisco Bay Area ? you had local Great Plains Software partner consulting company, who served you basically coming onsite and charging you four hours minimum, even if the problem deserved 5-min fix? This was at the end of 20th century and remote support technologies were not very advanced ? Citrix was making good progress and taking market over from Symantec PCAnywhere. Today, when Microsoft Terminal Server and Citrix are remote support standards and IT department uses them to host application server for nation-wide and world-wide users, you should probably be thinking of getting remote support for your ERP and CRM systems. In this small article we'll take a look at Microsoft CRM remote support, customization, reporting, implementation and integration. ? Why Microsoft CRM Remote Support? Microsoft CRM market niche is still narrow and MS CRM consulting companies do not have enough clientele in their respected locals markets: Houston, Los Angeles, Chicago, New York ? even in these hypermarkets. In order to survive Microsoft CRM VAR went to nationwide and even international markets to get clients base. ? Technology-driven consulting companies. Microsoft CRM has web and MS Outlook clients and so by its nature it is web application. When you are considering hosting your web site ? you typically do not care where hosting company is located ? you consider price and quality. Microsoft CRM could be hosted with .Net hosting companies and implementation could be done remotely with web-session-based training. ? Customization. Today, even if Microsoft Business Solutions has open technology Microsoft CRM SDK ? the complexity of the specific tasks (messaging through Lotus Notes Domino, generic MAPI, advanced MS CRM ? Exchange connector) requires precision programming, which should be outsourced to nationwide development centers. As our experience indicates ? clients are demanding the expertise, not just cheap generic developers. Whoever comes for the cheap price ? they usually get poor results. ? Large Business ERP. Microsoft CRM proved its market strength and ability to automate large publicly traded corporation. It sits in Microsoft SQL Server and uses all the spectrum of Microsoft technologies: .Net, Active Directories, MS Exchange, Full-Text Search, Crystal Reports Enterprise. We are confident in Microsoft CRM ability to automate Aerospace & Defense, Pharmaceutical, Supply Chain Management, Medical & Hospitals, Distribution & Logistics, Oil & Gas, Wholesale & Retail, Education, Non-for-profit ? Integration. Microsoft CRM has standard integration tool with Microsoft Great Plains, Navision and Axapta integrations are on the way. However you can integrate Microsoft CRM with heterogeneous databases, such as Oracle, DB2, Lotus Notes Domino, Sybase, Pervasive SQL or Ctree/Faircomm. ? Web-Sessions and Skype training. Web Seminars are normal these days and you should be OK with the idea of remote web training. This will allow you to get the best expertise with moderate price. You can always have us help you, give us a call: 1-630-961-5918 or 1-866-528-0577, help@albaspectrum.com Andrew Karasev is consultant and CTO in Alba Spectrum Technologies ( http://www.albaspectrum.com ) ? Microsoft Business Solutions partner, serving clients in Illinois, New York, California, Florida, Georgia, Texas, Arizona, Virginia, Minnesota, Canada, UK, Europe, Australia, Asia, Russia. He is Microsoft Great Plains certified master, Great Plains Dexterity, Microsoft CRM SDK C#.Net, Crystal Reports developer. You can reach Andrew: akarasev@albaspectrum.com
|
|
|
|
RELATED ARTICLES
Microsoft CRM or Siebel Siebel is traditional CRM market leader, however and mostly due to recession 200-2003, Siebel lost sizable portion of CRM market to new tiger, such as Microsoft CRM. Microsoft CRM s recent (2001) CRM answer from Microsoft and attempt top get market share from traditional vendors: Siebel, Oracle, Onyx. Now it is targeted to the whole spectrum of horizontal and vertical market clientele. It is tightly integrated with other Microsoft Business Solutions products such as Microsoft Great Plains, Solomon, Navision (the last two in progress). Microsoft CRM: Data Conversion ? Import from Act! Best Software Act! is very popular CRM for small and mid-size organization. This system attracts business owner by its low price, plus system is very easy to use. However if your business is growing you should reach the moment to implement more advanced CRM solution. Natural question is ? how do we convert the data from Act! to new CRM solution and the mapping of your objects for conversion. You would probably like to avoid operator data entry with potential numerous errors and mistypes. Assuming that you are IT specialist, we'll give you technical side of Act to MS CRM data migration: Benefits of Shareware Shareware has been fighting the stigma of being misunderstood for decades. While corporate software giants can no longer ignore the marketing potential of a trial version, small software startups are struggling with new listings and bandwidth costs. Businesses and individual consumers need to take a closer look at the benefits of taking advantage of shareware marketing. The concept of a trial version is not a new one. Consumer expectations, and the need for immediate satisfaction have spurned the industry to realize the need for instant software. The availability of file downloads in the Internet era, is spurning a revolution of purchasers who never leaving their homes or offices. As a result, the Internet has taken the proliferation of shareware to a new level. Microsoft CRM Integration With Microsoft Office Documents ? Overview For System Integrator Microsoft CRM is CRM application, maintained and supported by Microsoft Business Solutions. Microsoft CRM utilizes majority of the Microsoft technologies: Windows Active Directory, SQL Server, MS Exchange, BizTalk (integration with MS Great Plains, and soon with Navision), Message Queuing, .Net web services to name a few. There is market demand on the efficient integration of MS Office documents into Microsoft CRM. Let's take a look at the options: Beware of Spyware One day, you suddenly realize that your computer started to worknoticeably slower than it used to. You decide to run de-fragmentation of your hard drive and add more virtual memory to the system. No luck! May be, it's probably some viruses, you reckon turning on your virus scanning software. Even after running the anti-virus program you notice that the problem won't resolve. Not understanding what's happening frustrated you pick up the phone. It's time to call your tech-support. Sounds familiar? You are not alone! Each day, thousands of users are facing similar problems caused by malicious software called Spyware. According to Dell technical support, nowadays 12 percent of their support calls involve problems related to some kinds of Spyware. Microsoft reports that fifty percent of all computer crushes are caused by Spyware, viruses and Trojans. Microsoft Great Plains Implementation in Russia ? Overview for Consultant Microsoft Business Solutions Great Plains is very popular ERP platform in the USA, Canada (including French speaking Quebec/Montreal), U.K., Australia, New Zealand, South Africa, Middle East: OAE, Egypt, Arabia, Latin America. Former versions ? Great Plains Dynamics/eEnterprise was also popular in Europe: France, Poland, Russia. When Microsoft acquired Navision Software ? and handed it out to its subdivision: Microsoft Business Solutions ? we saw some geo-strategy changes. Navision, the leader on the European mid-market and successfully overcoming such localization barriers as language translation, adaptation to country-specific taxes and payroll taxes ? was chosen as preferred or the only recommended solution for emerging markets. In Russia we saw dramatic situation, when multiple Great Plains Dynamics/eEnterprise resellers went out of business. At the same time, Russia is huge and lucrative market for ERP/MRP applications and we envision large number of multi-national companies, having GP as their Headquarters chosen solution and who needs Great Plains to be implemented for Russian subsidiary. Here are the implementation highlights for you: .Net Charts and Graphs Interact with Businesses and Customers Bar charts, bar graphs, and any other chart or graph used in financial statements, inventory reports, sales reports, and a slew of other types of reports have typically been paper reports or online reports depicting various levels of complex information for tracking, investing, planning, and buying. However, until the .net graph, .net chart, .net map, and other .net charts came along, the relationship between management and the company, companies and their investors, and companies and their customers was missing. Do You Want Your Own Fully Programmable ERP? - Part 1 We are in a transition phase in the Managerial Administration models of any company or Government, because three factors are summing for that: Software: What Suits Me? Almost all new and major brand of PCs come with bundled software packages that can handle both business and personal needs. Software Engineering: An Introduction Software Engineering is the Systematic Approach for analysis design implementation and maintenance of Software .It involve the use of Case tools. Computer software is the product that Software Engineers design and develop and virtually every one in the industrialized world use it and is important because it effects nearly every aspect of our lives and has became needy in commerce, culture and our every day life. An Easy Way to Deal with Email Viruses and Worms If you feel intimidated when someone tries to teach you something new on the computer, this article is for you! Microsoft Great Plains Upgrade ? Things to Consider and FAQ If you have Microsoft Great Plains and support it for your company then you need to know some technical details about Great Plains version upgrade and what is going on behind the scenes, which options do you have in case of Dexterity, VBA, SQL customization, additional complexity comes with migration from ctree/Pervasive to MS SQL/MSDE. How To Avoid Getting Hooked By Pfishing "Pfishing", sometimes spelled "Phishing", is a word that's used to describe amethod of identity theft where con men use fake e-mail that looks like it comesfrom legitimate sources. This e-mail is designed to hoodwink you into givingout personal and financial information. Once the scammers receive yourinformation they use it to either clone your identity or to empty out your bankaccounts and run up your charge cards. Here are some tips on how to avoidbecoming the next victim. Easy Guide to RAID Recovery What is RAID RECOVERY? The Software 2005 Conference - A Review The Software 2005 conference is now a wrap. This conference, presented by M.R. Rangaswami and The Sandhill Group, is now an annual event and attendance increased 35% this year over 2004. It is an ideal opportunity for those in the enterprise software industry to see what's new and what's coming, as well as to catch up with old colleagues and make new connections. It is also a perfect forum for startups to gain exposure as well as solicit funding and key partnerships. Review of TikiWiki Content Management System TikiWiki is open source software - it is written in PHP, uses phpAdmin for mySQL database administration, and uses the Smarty Template Engine. Great Plains Bill of Materials Setup & Customization for Process Manufacturing ? Overview Microsoft Great Plains has full-featured Manufacturing suite of modules: Capacity Requirements Planning, Job Costing, Master Production Scheduling, Materials Requirements Planning, etc. However Microsoft Great Manufacturing serves so-called discrete manufacturing market niche. At the same time Great Plains fits to mid-size companies, where manufacturing processes might be categorized as light assembly. One of our clients, mid-size crane trucks manufacturing facility recently outsourced all the parts assembly to overseas partners and concentrated on sales, distribution, leasing and only light final assembly. This small article describes you how you could deploy Microsoft Great Plains Bill or Materials in process manufacturing. We will describe combination of Sales Order Processing (SOP) module to get customer orders, Bill of Materials (BOM) to assembly for the order, Inventory Control (IV) to allocate materials and Purchase Order Processing (POP) to replenish inventory Does Microsoft have any real competition? Does Microsoft Have any Real Competition? Copyright (c) 2003 Gregory S. Diehl In a word, yes. COSMIC: A Small Improvement on the Symons Method The COSMIC FP (function point) software quality metric, is no longer 'proposed' but an actual system in use and internationally recognised, whereas MarkII, like other older systems, is not recognised anywhere, and, even in the UK is in decline if not actually dormant, so this debate is already over. Internet Relay Chat - A Basic Introduction What is IRC?
|
| © Athifea Distribution LLC - 2013 |
