www.1001TopWords.com |
ISO 9001 Compliant Program: Steps to Build
Implementing an ISO 9001 system represents a major effort. However, all of that effort can represent a significant shift for a business - from quantity to quality. And this could make sure your business gets the desired results. Shift Focus to Performance Developing, implementing and maintaining your ISO 9001 program can be crucial to the core issues of a business. The focus is designed to help:
But to do this you need to put a framework in place that spotlights performance and performance improvement. Get Management Support To effectively build a program and meet the requirements, your organization should carry out a strong process:
Once you've identified your company's need for compliance, it is essential for top management to get on board. Management can ensure that quality is documented, demonstrable, effective and maintained. Review and Maintain Standards The appropriate personnel should then review the standards for their industry and work to meet those requirements with organized documentation. Personnel can then develop, implement and maintain a set of quality systems and procedures to satisfy the ISO 9001 requirements. Plan and Develop Your Program To build a program and meet the requirements, your organization can begin with effective training for how to create well-defined processes. You will first want to learn how to identify the objectives necessary to deliver top results. And then you will be ready to put those processes to work. Monitor and Improve Your Program After you've implemented the ISO program, you should monitor and measure the processes against your own objectives. You can build an effective management system that objectively shows what you're doing right and wrong. To learn how, you can take advantage of an Internal Auditor skills class and learn how to bridge the gap and move toward continual performance improvement. Improve Process Performance With ISO 9001 compliance you can improve the overall process performance of your business. And this can save money while satisfying your customers and increasing profit. About The Author Chris Anderson has over 18 years of sales, marketing and business management experience producing the business process design, software and systems engineering. He is also co-author of policies and procedures manual products, producing the layout, process design and implementation of the information to increase performance. He is currently the Managing Director of Bizmanualz, Inc. Visit: http://www.bizmanualz.com
|
RELATED ARTICLES
Turn Your Speech Into A Leadership Talk My experience working with thousands of leaders world wide for the past two decades teaches me that most leaders are screwing up their careers. Change Behaviors, Change Performance Every organization is looking for the holy grail of performance enhancement, that one thing that, if it were changed even slightly, would push the productivity of a company way beyond the current level. Ten Secrets of Super Successful Meeting Planners Whoever said that being a meeting planner was easy, lied! Rather, it should be classified under the tough and demanding job category. But, along with being tough, it's also fun, exciting, exhilarating, stimulating, and never, never boring. You have the opportunity to go to exotic places, stay in luxurious hotels, and experience life from a totally different angle. Who could ask for anything more? For those of you ready to shoot me at this point, know that I fully understand your pain! Top 7 Methods to Empower Employees How many times have you asked someone to do something like "draw up a plan for such and such project"? Your employee completes the plan, but then you say, "That is not what I wanted" or "That is not how you do it". And so the employee thinks: you didn't tell me exactly how you wanted it done. Tales From the Corporate Frontlines: An Unexpected Benefit This article relates to the Compensation and Benefits competency, commonly evaluated in employee satisfaction surveys. It tells the story of a company that offered a new benefit to its employees, solved the problem of lagging productivity, and boosted morale at the same time. The Compensation and Benefits competency focuses in detail on how your employees feel regarding their compensation and benefits packages. The questions included in this competency will help your organization determine whether your employees feel they are fairly paid for the work they perform when compared to a similar job at a different company. This competency also queries their feelings regarding the adequacy and quality of their benefits package. A fair and attractive compensation package is critical for hiring and retaining quality employees. A high satisfaction level in this competency requires that your compensation structure and benefits package be fair, balanced, and understood by your present employees. Make the Most of Your Time - Focus on Strengths Once working and focused in tune with what they do best, your people are freed up to deliver their very best performances. They encourage others to work to their strengths too. Thus, each is far more effective. By recognising this in each other, there is another benefit. Everyone realises the value that differences can bring to the team, business or organisation. And that is valued - people work together much more freely. Get Down With OCP: Evaluating DBA Job Applicants in an OCP World Not long ago, weeding through DBA applicants with a tech interview was a straightforward process. You'd ask candidates 200 or so technical questions. If they got 100 correct answers, you knew they'd been around the block; 150 or more and you knew you were on to superior talent. But once the Oracle Certification Program (OCP) became popular in the late 90s, the traditional tech interview lost its effectiveness. These days, candidates can answer 180 questions correctly and you still won't know whether they're talking from experience or simply regurgitating what they memorized at OCP a few weeks earlier. Although it has become increasingly difficult to determine whether you've found a seasoned, highly qualified DBA or a newly minted OCP Graduate, there are ways. Six Reasons to K.I.S.S. Six Reasons to K.I.S.S. DIVERSITY is a BIG word -- With A HUGE Business IMPACT Second thought! Just in case. YOU or someone you personallyknow may fit the following picture of success which may carrytoo much risk for comfort. 10 Critical Questions to Ask Before Hiring a Consultant Talk to as many consultants as you can before hiring one. Even if you have one person or firm in mind, interview at least a few others as a sort of due diligence. You'll probably find that each interview helps you focus on the issues you're hiring a consult to help resolve. The 70% Solution: Practical Testing and Version Control "What do you mean you need to push back the launch date?"Says the CEO. Says the CFO. Says the user community. CTOs, CIOs, and all officers who oversee major development projects have had to deliver the dreaded message. But a deadline for the sake of a deadline is a dangerous pitfall that can consume an entire project and stymie it to the point that it never launches. Over the years I've come up with six simple rules that help deadlines become more meaningful, while keeping the developers, the user community, the CFO and the CEO all satisfied. Best Practices Plan: Dissemination of a Great Idea Good news spreads quickly Problem Solving When problem solving, you may recognize that you were working on a symptom instead of the problem. An analysis of the more clearly defined problem may require an alteration to the objectives or the ideal solution. These reviews and changes are costly in terms of time and effort which emphasizes the need for rigid scrutiny during the initial problem definition to avoid wasted time and effort. Once implementation begins, it is even more difficult to learn that the entire action plan and subsequent efforts were based on symptoms in lieu of authentic problems. Are Your Meetings Smart? Soon after I finished a brief seminar on how to accomplish more in less time every day, Roger shook my hand and said, "I can use what you said. But there is one thing you didn't talk about. It is something that drives me crazy. I can't get anything done because I'm in meetings all day long. We have gone overboard on meetings. We discuss practically everything as a team before making decisions." I asked Roger for his card and I called him later that afternoon with some ideas that could help get him and his team out of their meetings trap. Few Things Are More Destructive Than An Insecure Boss Few things are more destructive to a career than a boss who is insecure. Unfortunately, it is a near certainty that most people will encounter one or more such persons along the way. Real Costs in Distribution and What it Means To Your Company Ever feel that all the lawyers in thh Country need to give their lives up for our freedom, by exiting the planet forthwith? Yes, me too. In an article in CCJ-Commercial Carrier Journal entitled "Ticking Away" The Insurance Time Bomb. It discussed how the trucking industry is limiting their insurance expenses by skipping some of the more prevalent coverage. For this reason the trucking companies have begun to add to our service contracts in the service sector, higher limits and more comprehensive additional insured certificates. The Thick Line Between Buddy and Boss Q: One of my key employees is giving me trouble. He has started showing up late for work and has developed a bad attitude in general. The rest of my employees are complaining since they are having to take up his slack. I've tried talking to him, but he doesn't seem to listen. To make matters worse, he has become one of my best friends since I hired him five years ago, so firing him is out of the question. What can I do? -- Allen B. How to Make a Difference Every Day Every day, everyone can make the world a better place. It's simple; it's quick and it is free. All it requires is a recipe containing you (yes, that's YOU!), awareness and a natural disposition to be brave enough to change the day of everyone you come into contact with in a positive way.Appreciating what people do for you, whenever you come into contact with them is the first step. It may not sound much, but saying a sincere 'Thank You' means much to many people - it is not what they experience normally. This can be a 'Thank You' to someone who holds a door open for you to the guy you buy your morning paper from. It can be to an employee who you manage, for something, for goodness sakes, for anything they did well - in the moment, sincerely.The next step, when it is comfortable for you, is to explain what it was they did that was great. So, as an example, it could be to an employee who you manage,'Thank you for that piece of work, your effort has made such a difference to it'.It could be a 'Well done' as you stand in front of a display of merchandise'What I especially like about it, is how you made such a great impact with the cornflakes'Outside your place of work, you buy a sandwich,'Thank you - can I just say what a great job you did putting that together for me; I truly appreciate it'.Sharing positive observations that people might not see in themselves, because there is not enough positive feedback in the world creates positivity.You can make a difference to literally dozens of people every day and makes their lives brighter. And how do you think they will respond to the next customer; and the next. Research shows that they will be buzzing for the next 5 interactions with others. Maybe they will 'Pay it Forward' as in the film. (Not seen it - do so!). This is about small things that you can do every day. And if you can't do it consistently? Just do it sometimes and that is much, much better than never at all.You may never know the positive difference you have made to someone you spend a little time, a little courtesy with - but you will have to live with that delicious 'not knowing'!Tip? Set yourself a target of doing this five times a day - and if you do, give yourself a pat on the back! This works in business and the real (:-)) world too! Why Business Owners Need Security The main reason is to stop any potential lawsuits from happening! But do you know how many individuals I have talked to about this very thing? Many! Do you know what the majority have told me? They have locks and cameras, so they don't need anymore security than that! The Red Phone - Management Consulting in 30 Seconds or Less Modern business faces complex problems; management often calls upon highly-specialized consultants to help them address these difficult problems. If you're ever called to help identify these most pressing issues, one of the easiest and quickest ways to start is to talk about the "Red Phone". |
© Athifea Distribution LLC - 2013 |